We are committed to resolving your concerns fairly and quickly. This mechanism is provided in line with the Information Technology Act, 2000 and rules under it, the Consumer Protection Act, 2019 and the Digital Personal Data Protection Act, 2023, as applicable.
Grievance Officer
Grievance Officer
InfoSky Software Management Pvt. Ltd.
Near Drona Public School, Street No. 1, Ravi Nagar, Gurugram, Haryana - 122001
Email: info@infosky.in
Phone: +91 88822 44403
How to raise a grievance
- Email the Grievance Officer with your name, contact number, invoice / enquiry reference (if any) and a description of the issue.
- We will acknowledge your complaint within 48 hours and share a reference number.
- We aim to resolve it within 15 days, and in any case within one month of receipt.
Escalation
If you are not satisfied with the resolution, you may approach the appropriate consumer forum or, for personal-data matters, the Data Protection Board of India.
